My 2012 Focus just wouldn't start. All the usual suspects were checked by AAA and ruled out. I had it towed to Parkway on University on 9/2. Blake Frazier was my point person. It turns out I had 2 "computer" issues. I picked it up on 9/8 and I am very pleased with the service and how well Blake kept me informed about how the research into the problems was progressing, I have been a 30 year Honda owner and bought the Focus because I really liked its looks and the reviews were good. My own personal mechanic spoke very highly of the Focus so I decided to give it a try. Now that all is well again, I am eager to rejoin the ranks of happy Ford owners. I am also very happy to know there are highly competent Ford service folks a short distance from my home.

My family and I have purchased vehicles from Parkway Ford and Ed Woods for over 25 years. Briefly, the vehicle my daughter was driving had to be replaced. She got my 2008 Ford Escape, and I bought a 2007 Mazda Miata MX-5 Convertible. We contacted Ed Woods about the car - he had been driving it and knew how great a car it was. When we got to the dealership, the car was ready and had a red bow on it - what a great early Christmas present! I didn't even take a test drive - I knew that if Ed had been driving it - it was good enough for me. The Finance Manager Scott Landres, had the paperwork ready for me to sign when I got there. I was on the road in an hour with my new car. I cannot say enough about Ed Woods who we've purchased multiple vehicles from over the years. No high pressure sales tactics or tricks - a true professional in every sense of the word. He's always gone above and beyond helping us find the car we're looking for. We only take our vehicles back to the dealership when they need service. Drew Hopkins, Chuck Corriher, Kyle Voight, Jason Reale and Aasha Marshall in the Service Department, are all great to work with - they make getting your car serviced on a Saturday morning a little less painful! Very simply - Parkway Ford is the BEST!!

I dropped my car off for an oil change. When I went back to pick the car up there was a discrepancy with the bill. Our service advisor Kyle Voigt stepped in and handled the situation without hesitation. Thank you Kyle for everything. Until next time

I came into the dealership to purchase a new car without knowing exactly what I wanted. Virginia Bell sat down with me and helped me find the car that was exactly what I needed and I love it! I have the pride of knowing I'm helping the environment along with significantly cutting my gas consumption. She even took me around and introduced me personally to the managers in every department. I felt treated like a princess! I love my dealership and will never go anyplace else!!!