Having never been to Parkway Fords parts department, I entered the service dept. to find out where parts desk was located. Instead of just giving me directions, a Service Associate escorted me to the Parts Dept personally. There, Parts Associate Darren Workman tried all available ways to get me the part I needed. All though the part was not available immediately, Darren made multiple calls in an attempt to supply my need even through other sources. Both of these associates were friendly and helpful as possible.

My family and I have purchased vehicles from Parkway Ford and Ed Woods for over 25 years. Briefly, the vehicle my daughter was driving had to be replaced. She got my 2008 Ford Escape, and I bought a 2007 Mazda Miata MX-5 Convertible. We contacted Ed Woods about the car - he had been driving it and knew how great a car it was. When we got to the dealership, the car was ready and had a red bow on it - what a great early Christmas present! I didn't even take a test drive - I knew that if Ed had been driving it - it was good enough for me. The Finance Manager Scott Landres, had the paperwork ready for me to sign when I got there. I was on the road in an hour with my new car. I cannot say enough about Ed Woods who we've purchased multiple vehicles from over the years. No high pressure sales tactics or tricks - a true professional in every sense of the word. He's always gone above and beyond helping us find the car we're looking for. We only take our vehicles back to the dealership when they need service. Drew Hopkins, Chuck Corriher, Kyle Voight, Jason Reale and Aasha Marshall in the Service Department, are all great to work with - they make getting your car serviced on a Saturday morning a little less painful! Very simply - Parkway Ford is the BEST!!

I have been shopping for a pre-owned Crew Cab Truck for 3 months. I have looked and researched online, visited multiple dealerships in Mt Airy, Pilot Mountain, Kernersville, Greensboro, Charlotte and even in the Raleigh area. They all tell you that they are willing to negotiate and that they DO NOT have fixed and firm prices. I text, emailed, called, visited and test drove numerous trucks of every year, make and model. I made offers on many trucks that I thought were, at the very least generous and reasonable. I always got the same answers. The original price was what I was given and FIRM prices, even after being told prices on their lots were negotiable. My offers increased but the salesperson/manager/finance people’s prices never decreased. It was terribly frustrating. Then on an weekday evening, I thought, “Well let see if another Dealership would piss me off”. I decided to take a chance and stopped in at Parkway Ford Lincoln on Peters Creek Parkway. Within 2.5 hours I had inspected 3 pre-owned trucks, drove 2 of them and “actually negotiated a price!” Yes I said “Negotiated A Price”. What a “novel idea” to give the customer some sense of controlling his or her own spending of $20-$30K on anything! Dealers with “No Haggle prices” never consummate any relationships with their customers. Parkway Ford does and genuinely want to sell you a vehicle. They also want you to come back in a few years. They are willing to give you plenty of options, as to how much you want to pay for a vehicle and financing options (comparable to Credit Union rates- pending credit ratings, of course) and will actually work with you. They have restored my faith in large car dealers and I’m greatly appreciative of these two gentleman for taking very little time to put me in a truck. I’ve been looking for a loooooong time. STOP THE MADNESS and just stop by Parkway Ford on Peters Creek Parkway in Winston-Salem. Save yourself some hassle and lower your blood pressure. Ask for Chris or Bob. You will not be dissatisfied. I actually witnessed it firsthand.

I had went to Kernersville to look at F150's because of their advertised savings. I've never felt so taken advantage of. Apparently, I didn't get the savings because I didn't have a trade. Terry at Parkway, took the time to explain the savings they were advertising and was able to find the exact truck I was looking for. I've never had such a seamless experience in buying a vehicle. I love my new F-150!