2019 Ford F-450SD ROUGHNECK Cab/Chassis
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|Medium Earth Gray|
|Four Wheel Drive|
I dropped my car off for an oil change. When I went back to pick the car up there was a discrepancy with the bill. Our service advisor Kyle Voigt stepped in and handled the situation without hesitation. Thank you Kyle for everything. Until next time
I came into the dealership to purchase a new car without knowing exactly what I wanted. Virginia Bell sat down with me and helped me find the car that was exactly what I needed and I love it! I have the pride of knowing I'm helping the environment along with significantly cutting my gas consumption. She even took me around and introduced me personally to the managers in every department. I felt treated like a princess! I love my dealership and will never go anyplace else!!!
I live in Greensboro and will gladly bypass Ford resources in and around Greensboro NC.I have been blown off by other dealerships on a number of occasions concerning mechanical issues.Without fail Parkway shops have validated my complaints and fixed the issue.Parkway hires talented employees.Techs are always very polite.This is a beta test for how well management is.Owners/Employees/Consumers win.If you need to trust a shop...come to Parkway Ford Winston Salem NC.Well worth the commute!
Having never been to Parkway Fords parts department, I entered the service dept. to find out where parts desk was located. Instead of just giving me directions, a Service Associate escorted me to the Parts Dept personally. There, Parts Associate Darren Workman tried all available ways to get me the part I needed. All though the part was not available immediately, Darren made multiple calls in an attempt to supply my need even through other sources. Both of these associates were friendly and helpful as possible.
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