2019 Ford F-450SD 10FT DUMP/BACKPACK Regular Cab Chassis-Cab
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I just spent the evening with the team at Parkway Ford. And I have never been to a dealership that works as hard as they do! They took their entire evening working to get me financed and get the rates and payments I needed. And I Loooove my new car!! I would like to thank all the guys for not only all the hard work they done, but for caring about their customers!
Having never been to Parkway Fords parts department, I entered the service dept. to find out where parts desk was located. Instead of just giving me directions, a Service Associate escorted me to the Parts Dept personally. There, Parts Associate Darren Workman tried all available ways to get me the part I needed. All though the part was not available immediately, Darren made multiple calls in an attempt to supply my need even through other sources. Both of these associates were friendly and helpful as possible.
This is my third time getting a car from Berto. I won't go anywhere else. He was there for me every step of the way, making it possible, easy and fair. He went above and beyond advising my husband and I on our options. I will be very thankful to him and Parkway Ford for many years to come.
My 2012 Focus just wouldn't start. All the usual suspects were checked by AAA and ruled out. I had it towed to Parkway on University on 9/2. Blake Frazier was my point person. It turns out I had 2 "computer" issues. I picked it up on 9/8 and I am very pleased with the service and how well Blake kept me informed about how the research into the problems was progressing, I have been a 30 year Honda owner and bought the Focus because I really liked its looks and the reviews were good. My own personal mechanic spoke very highly of the Focus so I decided to give it a try. Now that all is well again, I am eager to rejoin the ranks of happy Ford owners. I am also very happy to know there are highly competent Ford service folks a short distance from my home.
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