From the beginning of the sale and dealing with Ms. Athena until the end with Mr. Cook, the process was a smooth one. I know I have a high quality car that I love. They made me respected and that my business was appreciated. That's why I'm a repeat customer of Parkway Ford!

My 2012 Focus just wouldn't start. All the usual suspects were checked by AAA and ruled out. I had it towed to Parkway on University on 9/2. Blake Frazier was my point person. It turns out I had 2 "computer" issues. I picked it up on 9/8 and I am very pleased with the service and how well Blake kept me informed about how the research into the problems was progressing, I have been a 30 year Honda owner and bought the Focus because I really liked its looks and the reviews were good. My own personal mechanic spoke very highly of the Focus so I decided to give it a try. Now that all is well again, I am eager to rejoin the ranks of happy Ford owners. I am also very happy to know there are highly competent Ford service folks a short distance from my home.

I just spent the evening with the team at Parkway Ford. And I have never been to a dealership that works as hard as they do! They took their entire evening working to get me financed and get the rates and payments I needed. And I Loooove my new car!! I would like to thank all the guys for not only all the hard work they done, but for caring about their customers!

I dropped my car off for an oil change. When I went back to pick the car up there was a discrepancy with the bill. Our service advisor Kyle Voigt stepped in and handled the situation without hesitation. Thank you Kyle for everything. Until next time