My 2012 Focus just wouldn't start. All the usual suspects were checked by AAA and ruled out. I had it towed to Parkway on University on 9/2. Blake Frazier was my point person. It turns out I had 2 "computer" issues. I picked it up on 9/8 and I am very pleased with the service and how well Blake kept me informed about how the research into the problems was progressing, I have been a 30 year Honda owner and bought the Focus because I really liked its looks and the reviews were good. My own personal mechanic spoke very highly of the Focus so I decided to give it a try. Now that all is well again, I am eager to rejoin the ranks of happy Ford owners. I am also very happy to know there are highly competent Ford service folks a short distance from my home.

From the beginning of the sale and dealing with Ms. Athena until the end with Mr. Cook, the process was a smooth one. I know I have a high quality car that I love. They made me respected and that my business was appreciated. That's why I'm a repeat customer of Parkway Ford!

I dropped my car off for an oil change. When I went back to pick the car up there was a discrepancy with the bill. Our service advisor Kyle Voigt stepped in and handled the situation without hesitation. Thank you Kyle for everything. Until next time

This is my third time getting a car from Berto. I won't go anywhere else. He was there for me every step of the way, making it possible, easy and fair. He went above and beyond advising my husband and I on our options. I will be very thankful to him and Parkway Ford for many years to come.