2017 Kia Optima Hybrid Base
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|6-Speed Automatic with Sportmatic|
From the beginning of the sale and dealing with Ms. Athena until the end with Mr. Cook, the process was a smooth one. I know I have a high quality car that I love. They made me respected and that my business was appreciated. That's why I'm a repeat customer of Parkway Ford!
I came into the dealership to purchase a new car without knowing exactly what I wanted. Virginia Bell sat down with me and helped me find the car that was exactly what I needed and I love it! I have the pride of knowing I'm helping the environment along with significantly cutting my gas consumption. She even took me around and introduced me personally to the managers in every department. I felt treated like a princess! I love my dealership and will never go anyplace else!!!
Having never been to Parkway Fords parts department, I entered the service dept. to find out where parts desk was located. Instead of just giving me directions, a Service Associate escorted me to the Parts Dept personally. There, Parts Associate Darren Workman tried all available ways to get me the part I needed. All though the part was not available immediately, Darren made multiple calls in an attempt to supply my need even through other sources. Both of these associates were friendly and helpful as possible.
I had went to Kernersville to look at F150's because of their advertised savings. I've never felt so taken advantage of. Apparently, I didn't get the savings because I didn't have a trade. Terry at Parkway, took the time to explain the savings they were advertising and was able to find the exact truck I was looking for. I've never had such a seamless experience in buying a vehicle. I love my new F-150!
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