2011 Ford E-350SD Specialty Vehicle
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|Triton V8 5.4L EFI|
|5-Speed Automatic with Overdrive|
Linnea Shepherd she sold me my 2014 escape back in sept.she is a person that cares about her coustomers and helps you learn the car inside out and I am very glad to had her from the day I brought the escape and I love the car.
Having never been to Parkway Fords parts department, I entered the service dept. to find out where parts desk was located. Instead of just giving me directions, a Service Associate escorted me to the Parts Dept personally. There, Parts Associate Darren Workman tried all available ways to get me the part I needed. All though the part was not available immediately, Darren made multiple calls in an attempt to supply my need even through other sources. Both of these associates were friendly and helpful as possible.
I live in Greensboro and will gladly bypass Ford resources in and around Greensboro NC.I have been blown off by other dealerships on a number of occasions concerning mechanical issues.Without fail Parkway shops have validated my complaints and fixed the issue.Parkway hires talented employees.Techs are always very polite.This is a beta test for how well management is.Owners/Employees/Consumers win.If you need to trust a shop...come to Parkway Ford Winston Salem NC.Well worth the commute!
I just spent the evening with the team at Parkway Ford. And I have never been to a dealership that works as hard as they do! They took their entire evening working to get me financed and get the rates and payments I needed. And I Loooove my new car!! I would like to thank all the guys for not only all the hard work they done, but for caring about their customers!
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