Customer Reviews

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Real Customer service
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I dropped my car off for an oil change. When I went back to pick the car up there was a discrepancy with the bill. Our service advisor Kyle Voigt stepped in and handled the situation without hesitation. Thank you Kyle for everything. Until next time
Sep 8 2015
Reviewed by Lakeisha & Quran Lennon
Love my car!!! 2008 Lincoln MKZ
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From the beginning of the sale and dealing with Ms. Athena until the end with Mr. Cook, the process was a smooth one. I know I have a high quality car that I love. They made me respected and that my business was appreciated. That's why I'm a repeat customer of Parkway Ford!
Aug 21 2015
Reviewed by Holly Nichols
Made it simple
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I had went to Kernersville to look at F150's because of their advertised savings. I've never felt so taken advantage of. Apparently, I didn't get the savings because I didn't have a trade. Terry at Parkway, took the time to explain the savings they were advertising and was able to find the exact truck I was looking for. I've never had such a seamless experience in buying a vehicle. I love my new F-150!
May 11 2015
Reviewed by Mark
C-Max Hybrid
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I came into the dealership to purchase a new car without knowing exactly what I wanted. Virginia Bell sat down with me and helped me find the car that was exactly what I needed and I love it! I have the pride of knowing I'm helping the environment along with significantly cutting my gas consumption. She even took me around and introduced me personally to the managers in every department. I felt treated like a princess! I love my dealership and will never go anyplace else!!!
Apr 14 2015
Reviewed by Freta Bates
sales professional
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Linnea Shepherd she sold me my 2014 escape back in sept.she is a person that cares about her coustomers and helps you learn the car inside out and I am very glad to had her from the day I brought the escape and I love the car.
Apr 1 2015
Reviewed by charles winn
Moms new Mustang!
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This past weekend we had the pleasure of doing business with Parkway Ford. I can say this was one of the easiest and most enjoyable visits to a new car dealership that I have ever had. With being able to do research on the internet now about cars, and what options and prices are out there, you can have a good idea of what you want when you begin to look. We made an appointment with Phillip Bailey for Saturday morning, he came in early just to help us. We came looking for a new Mustang and had a good idea of what we where wanting. He showed us around the lot, and then we got to take a enjoyable test drive around the area. Back at the dealership we looked at a few pre-owed Mustangs, but with all the Ford incentive deals it was more economically viable to go with a new one. This Mustang was for my mom, who by the way will be turning 70 soon and is her fourth Mustang. The negotiations where painless, and Phillip was a pleasure to work with. Everyone there was very friendly and great to work with, the financing manager was great to deal with and very helpful. The gentlemen that help sync up her phone with the Bluetooth was very friendly and it was quite enjoyable watching my mom learn to use her new car! She traded in her old Mustang and with a tear in her eye she kissed it good bye. I have never seen her more happy for something new, if she gets half as much use and enjoyment out of this car as she did her last than we have made a great investment. Thank you very much to Phillip and everyone at Parkway Ford!
Apr 1 2015
Reviewed by Eric & Ginger Routh
Great repairs on my 2012 Focus
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My 2012 Focus just wouldn't start. All the usual suspects were checked by AAA and ruled out. I had it towed to Parkway on University on 9/2. Blake Frazier was my point person. It turns out I had 2 "computer" issues. I picked it up on 9/8 and I am very pleased with the service and how well Blake kept me informed about how the research into the problems was progressing, I have been a 30 year Honda owner and bought the Focus because I really liked its looks and the reviews were good. My own personal mechanic spoke very highly of the Focus so I decided to give it a try. Now that all is well again, I am eager to rejoin the ranks of happy Ford owners. I am also very happy to know there are highly competent Ford service folks a short distance from my home.
Apr 1 2015
Reviewed by Wendy Scott
At Parkway Ford in Winston-Salem, we take pride in being one of Ford's leading Winston-Salem dealerships in NC. Our success here at Parkway Ford is our customer’s success - We devote ourselves to doing our utmost to prioritize our clients and their needs first. We commit to your satisfaction as our customer. Experience the dedication and care second to none from our expert sales staff. Are you looking to get your car, truck, or SUV serviced? We are your top Ford dealer in Winston-Salem. Check out our customer reviews and get an idea of the care we will provide you when you stop by. Come in to Parkway Ford and talk with our certified experts to experience our reliable customer service firsthand today. We look forward to serving you!