Customer Reviews

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Thanks Chris and Bob
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I have been shopping for a pre-owned Crew Cab Truck for 3 months. I have looked and researched online, visited multiple dealerships in Mt Airy, Pilot Mountain, Kernersville, Greensboro, Charlotte and even in the Raleigh area. They all tell you that they are willing to negotiate and that they DO NOT have fixed and firm prices. I text, emailed, called, visited and test drove numerous trucks of every year, make and model. I made offers on many trucks that I thought were, at the very least generous and reasonable. I always got the same answers. The original price was what I was given and FIRM prices, even after being told prices on their lots were negotiable. My offers increased but the salesperson/manager/finance people’s prices never decreased. It was terribly frustrating. Then on an weekday evening, I thought, “Well let see if another Dealership would piss me off”. I decided to take a chance and stopped in at Parkway Ford Lincoln on Peters Creek Parkway. Within 2.5 hours I had inspected 3 pre-owned trucks, drove 2 of them and “actually negotiated a price!” Yes I said “Negotiated A Price”. What a “novel idea” to give the customer some sense of controlling his or her own spending of $20-$30K on anything! Dealers with “No Haggle prices” never consummate any relationships with their customers. Parkway Ford does and genuinely want to sell you a vehicle. They also want you to come back in a few years. They are willing to give you plenty of options, as to how much you want to pay for a vehicle and financing options (comparable to Credit Union rates- pending credit ratings, of course) and will actually work with you. They have restored my faith in large car dealers and I’m greatly appreciative of these two gentleman for taking very little time to put me in a truck. I’ve been looking for a loooooong time. STOP THE MADNESS and just stop by Parkway Ford on Peters Creek Parkway in Winston-Salem. Save yourself some hassle and lower your blood pressure. Ask for Chris or Bob. You will not be dissatisfied. I actually witnessed it firsthand.
Jan 11 2020
Reviewed by Steve Fleming
Thanks Chris and Bob
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I have been shopping for a pre-owned Crew Cab Truck for 3 months. I have looked and researched online, visited multiple dealerships in Mt Airy, Pilot Mountain, Kernersville, Greensboro, Charlotte and even in the Raleigh area. They all tell you that they are willing to negotiate and that they DO NOT have fixed and firm prices. I text, emailed, called, visited and test drove numerous trucks of every year, make and model. I made offers on many trucks that I thought were, at the very least generous and reasonable. I always got the same answers. The original price was what I was given and FIRM prices, even after being told prices on their lots were negotiable. My offers increased but the salesperson/manager/finance people’s prices never decreased. It was terribly frustrating. Then on an weekday evening, I thought, “Well let see if another Dealership would piss me off”. I decided to take a chance and stopped in at Parkway Ford Lincoln on Peters Creek Parkway. Within 2.5 hours I had inspected 3 pre-owned trucks, drove 2 of them and “actually negotiated a price!” Yes I said “Negotiated A Price”. What a “novel idea” to give the customer some sense of controlling his or her own spending of $20-$30K on anything! Dealers with “No Haggle prices” never consummate any relationships with their customers. Parkway Ford does and genuinely want to sell you a vehicle. They also want you to come back in a few years. They are willing to give you plenty of options, as to how much you want to pay for a vehicle and financing options (comparable to Credit Union rates- pending credit ratings, of course) and will actually work with you. They have restored my faith in large car dealers and I’m greatly appreciative of these two gentleman for taking very little time to put me in a truck. I’ve been looking for a loooooong time. STOP THE MADNESS and just stop by Parkway Ford on Peters Creek Parkway in Winston-Salem. Save yourself some hassle and lower your blood pressure. Ask for Chris or Bob. You will not be dissatisfied. I actually witnessed it firsthand.
Jan 11 2020
Reviewed by Steve Fleming
No rush or pressure
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Very pleasant, professional. No rush or push. No high sales pressure. Having been in car sales years ago I pretty much knew how the process works. All things that should have been done, were. All the things you don't do were not. If you are in the market for a new or pre-owned vehicle ask for Henry, Matt or Bob White.
Jul 12 2019
Reviewed by Robert Smith
Excellent service all around
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I would definitely recommend Parkway Ford because of the customer service. Everyone is so attentive to your needs and willing to do what they can to get you in a car, your car! I had a pleasant experience when I purchased my car and I had a pleasant experience when I got my car inspected. Excellent service all around.
Jul 12 2019
Reviewed by Phaedra J
Awesome to Work With
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The staff was awesome to work with! Overall great experience! I would recommend them for all your vehicle needs.
Jul 11 2019
Reviewed by Steven Alderman
Above and Beyond
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If you have any doubts that something can't be done... please at least try. The team at Parkway literally went above and beyond to help me get out of my car and into a brand new 2019 model. Best experience ever!
Jul 11 2019
Reviewed by Ali Lyn
Very Polite!
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All the representative are very curious and polite, and making sure the wait time isn't long, wish they would offer some snacks along with the coffee, great crew
Jun 18 2019
Reviewed by  Catherine
Sales Team
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The sales team at Parkway Ford was attentive to our needs and met them. Only intended to purchase one vehicle and went home with two vehicles.
Jun 18 2019
Reviewed by  Robert Andrews
Service
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Service appointment is excellent.
Jun 18 2019
Reviewed by  Al Romano
Excellent
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Excellent and efficient. Great Staff
Jun 18 2019
Reviewed by Giuseppe Ripolino
At Parkway Ford in Winston-Salem, we take pride in being one of Ford's leading Winston-Salem dealerships in NC. Our success here at Parkway Ford is our customer’s success; we devote ourselves to doing our utmost to prioritize our clients and their needs first. We commit to your satisfaction as our customer. Experience the dedication and care second to none from our expert sales staff. Are you looking to get your car, truck, or SUV serviced? We are your top Ford dealer in Winston-Salem. Check out our customer reviews and get an idea of the care we will provide you when you stop by. Come into Parkway Ford and talk with our certified experts to experience our reliable customer service firsthand today. We look forward to serving you!